UX | 7 Conserve IT Solutions

Software applications are the foundation to workplace productivity, but these tools are only as valuable as the number of employees who use them. With ServiceNow® Service Portal, you can deliver your apps to employees through a modern, easy to use portal they can access from any device, any time. It’s the quick and flexible way to build a portal your employees will love.

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Agent Workspace

Enhance agent productivity with multitasking, integrated solutions, and an optimized layout.

Case & Major Issue Management

Manage customer interactions and visually track activities, case status, and SLAs.

Intelligent Routing

Automatically assign cases and work orders based on skills, availability, and location.

Omni-Channel

Integrate telephony systems and support customers across web, phone, chat, email, and social media.

Customer Data Management

Give agents a view of accounts, contacts, entitlements, contracts, products, assets, and install base.

Visual Task Assignment

Assign customer requests and tasks to other departments with visual task boards.

Visual Workflow and Automation

Automate assignments, tasks, and service processes with a simple drag-and-drop interface.

Self-Service

Drive self-service with Knowledge Management, Communities, Service Catalog, and Service Portal.